Support

Contact SmartRideAI support

Need help with your account, vehicle profile, billing, privacy or safety? Email support and tell us what happened. Business advertising has its own enquiry route below.

Quick actions

Share feedback, get sign-in help, or manage your account using these quick links.

Reset passwordGet back into your account. Password settingsChange password when signed in. Delete accountRequest account deletion. Advertise with SmartRideAISee fixed package prices and the full enquiry-to-launch process. Advertising emailadvertising@smartrideai.app

What to include

A little context helps us handle your request faster.

Account help Send your account email, device type, and the page you were using.
Technical issue Include iOS, Android or web, and what happened before the problem started.
Vehicle profiles Include the ride nickname or profile link, and tell us whether the issue is in your Digital Garage, The Lab or the Showroom.
Billing Mention whether you paid through the website, Apple App Store, Google Play, or another route.
Safety reports Send the profile, message, advert, or Grid post link and a short reason for review.
Advertisers Start at the business portal, or email advertising@smartrideai.app with your company and campaign reference.
For privacy or deletion requests, SmartRideAI may ask you to confirm from the registered email address before account data is changed or removed.