Support

Contact SmartRideAI support

Need help with your account, vehicle profile, billing, privacy or safety? Email support and tell us what happened. Business advertising has its own enquiry route below.

Quick actions

Use these quick links for tester feedback, sign-in help, password changes, or account deletion.

Reset passwordGet back into your account. Password settingsChange password when signed in. Delete accountRequest account deletion. Advertise with SmartRideAISee fixed package prices and the full enquiry-to-launch process. Advertising emailadvertising@smartrideai.app

What to include

A little context helps us handle your request faster.

Account help Send your account email, device type, and the page you were using.
Technical issue Include iOS, Android or web, and what happened before the problem started.
Vehicle profiles Include the profile link, vehicle nickname, or public page you need help with.
Billing Mention whether you paid through the website, Apple App Store, Google Play, or another route.
Safety reports Send the profile, message, advert, or Grid post link and a short reason for review.
Advertisers Start at the business portal, or email advertising@smartrideai.app with your company and campaign reference.
For privacy or deletion requests, SmartRideAI may ask you to confirm from the registered email address before account data is changed or removed.